Privacy Policy

Who We Are

ProSphere Building Solutions LLC ("ProSphere," "we," "us," or "our") is a Class A licensed contractor based in Chesapeake, Virginia, providing roofing services, construction management, and residential development throughout the Hampton Roads region.

This Privacy Policy applies to information collected through our website, contact forms, and direct business interactions. By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

• Name, phone number, and email address when you contact us or request a quote
• Property address and details related to your roofing or construction project
• Messages, questions, or notes you submit through our contact form
• Business information if you inquire about partnership or development opportunities

• Browser type, device type, and operating system
• IP address and general geographic location
• Pages visited and time spent on our website
• Referring website or source that brought you to our site

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide roofing or construction estimates
• Schedule appointments, inspections, or project consultations
• Communicate project updates, timelines, and relevant information
• Follow up on leads generated through canvassing or website contact
• Send service-related communications (we do not send unsolicited marketing)
• Improve our website and understand how visitors use it
• Comply with legal obligations and licensing requirements

We will never sell your personal information. We use your contact details only to serve you as a customer or prospective client.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:

• With subcontractors or trade partners as needed to complete your project, under confidentiality obligations
• With service providers who help us operate our business (such as CRM or scheduling software), who are contractually prohibited from using your data for other purposes
• If required by law, court order, or government regulation
• To protect the rights, safety, or property of ProSphere Building Solutions or others

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand site traffic. Cookies are small text files stored on your device.

• Essential cookies are required for the website to function properly
• Analytics cookies help us understand how visitors use our site (e.g., Google Analytics)

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure data storage, limited access controls, and encrypted communications where applicable.

No method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of any marketing or follow-up communications at any time

To exercise any of these rights, contact us using the information in Section 10.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us directly.